Policies

To help us provide the best service to all our clients, please take note of the following policies:

 

– Cancellations: If you need to cancel or reschedule your appointment, we require at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will incur a 50% fee based on the service booked. This allows us to manage our schedule and offer the appointment to someone else.

 

– Colour Patch Testing: For safety reasons, all new clients who have not previously had a hair colour service at our salon are required to have a patch test at least 48 hours before their appointment. This is essential to ensure there are no allergic reactions to the colour products we use.

Thank you for your understanding and support. These policies help us maintain high standards and provide a smooth experience for everyone.